PPLive FAQ

Unofficial Official PPlive FAQ from BoxtoBox

The following is a translation of the official pplive FAQ:

Question 1. Version 9.5 works fine but 9.6 and later versions don't. Download, buffer and connections all read zeros.

Answer 1. If you are using XP and Win 2003, uninstall and reinstall pplive, then restart PC.

Question 2. Buffer is taking too long or never reaches 100%.

Answer 2. The buffer mechanism has been optimised to improve quality which has led to a slower buffering. The program will only start to appear when the buffer reaches 80%.

Question 3. After using PPlive, I can't use the internet at all, e.g. browsing the web.

Answer 3. Under Options > Network > Peer, change the Max Peer Count to 10.

Question 4. It keeps saying "Downloading Channels List" and then program hangs.

Answer 4. Use the online channel list instead.

Question 5. I can't open pplive using PPplayer.

Answer 5. Download the latest version and under PPlive's engine Option>Play>Player Option, change both player path to point to where ppplayer.exe is. e.g. c:\program files\pplive tv\ppplayer.exe. If you are part of a LAN, then check the UPNP under Option > Network > Peer and restart pplive.

Question 6. Buffer is 100% but it's still laggy as hell.

Answer 6. This is caused by the viewer. First close the viewer, then make sure the viewer has full access to the internet, i.e. let it pass through the firewall or any parental control software you are using.

Question 7. After buffering for 5 minutes on cctv5, the picture quality is ok but
the sound goes up and down all the time.

Answer 7. This is totally dependant on the quality of the source.

Question 8. After installing, I am unable to open pplive. There is only a ppplayer window, there is nothing on the task list and I can't close the program.

Answer 8. After installation, ppplayer is opened by default, click on a channel on the channel listings to watch a program.

Question 9. I don't have RealPlayer, I use Media Player Classic to watch programs. The majority of the programs are without sound. I installed 1.0.9.4 today and got an unknown error.

Answer 9. Please use RealPlayer or WindowsMediaPlayer.

Question 10. Whenever I use pplive to watch programs, Windows firewall automatically starts.

Answer 10. This is by design in this version.

Question 11. Today I upgraded to the latest version, RealPlayer keeps giving errors. The buffer is at 100% but RM can't open the stream.

Answer 11. If networks condition is poor, RM will report errors.

Other PPLive Tips
The smoothness of the stream is directly related to the uploads of all users. You can only download as fast as the combined uploads can provide. Therefore, in order to get a smoother picture, everyone should make sure that they do their bit to upload. If you are running a firewall, e.g. zonelarm or kerio or windows firewall, you must tell it to allow incoming connections. As from version 1.0.9.7, the ports are TCP 5547 and UDP 7135. These ports are found under Option > Network > Port.